“How do you find clients to write for?” people often ask. They must think writers like me stay in their PJs all day at home hammering away on the keyboard. I’m always honored to be a guest poster on Make a Living Writing and my recent post 4 Random Ways One Freelance Writer Networked and Found… Read more »
Customer Relationships
Are you the Good Cop or Bad Cop for your Customers?
Very few people like being the Bad Cop on the team (except for a certain physician that I know). But when you’re trying to get information, or change behavior, out of your suspect – I mean customers! – sometimes you need to be the Bad Cop. A client came to me recently, stressed, because too… Read more »